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    How to Follow Up on Late Payments

    Managing Past Due Invoices

    Late payments are a reality of doing business. Your follow-up strategy dictates how fast you recover the cash.

    The Escalation Strategy

    1. The Gentle Nudge (1-3 Days Late): 'Hi [Name], just checking if you received invoice #1024.'
    2. The Formal Reminder (7 Days Late): Attach the PDF again and confirm the due date.
    3. The Phone Call (14 Days Late): Emails can be ignored; a respectful phone call resolves bottlenecks.
    4. Late Fees: Apply any previously agreed-upon late fees strictly.